Privacy Policy

Effective date: November 1, 2026

Blue Heron Digital Services LLC ("Blue Heron," "we," "us") is a small business based in Lakeland, Florida. We help small businesses in Florida and across the United States with social media marketing, website design, photography sessions and IT consulting. This policy explains, in plain English, what information we collect through blueheronds.com, how we use it, and the choices you have.

Information You Give Us

When you fill out our contact form, we collect the information you choose to share:

• Your name
• Your email address
• Your phone number
• Your business name
• The services you are interested in and any website or social media link you share
• Your message

Form submissions are emailed to our business inbox at blueherontechconsult@gmail.com so we can read and respond to them.

Information Collected Automatically

Like most websites, our site is hosted by a website platform (Duda, provided through ZenBusiness) that keeps standard server logs. These logs may include your IP address, browser type, device type, the pages you visit and the date and time of your visit. The platform may also use cookies and basic analytics to keep the site running, measure traffic and understand which pages are useful. You can block or delete cookies in your browser settings. Some parts of the site may not work as well if you do.

How We Use Your Information

• To answer your questions and follow up on requests for quotes or services
• To schedule consultations and photography sessions
• To deliver and support the services you hire us for
• To keep our website secure and working properly
• To understand, in general terms, how visitors use our site so we can improve it

We will not add you to a marketing email list unless you ask us to.

How We Share Information

We do not sell your personal information. We share it only:

• With service providers that help us run our business, such as our website host and our email provider, and only as needed for them to provide their services
• When required by law, such as to respond to a valid legal request, or to protect our rights, our clients or the public

Client Account Access

To do our work, clients sometimes give us access to accounts such as social media profiles or website admin logins. We use that access only to deliver the services you have hired us for. We do not use it for any other purpose and we do not share it with anyone outside our team. When our work ends, or any time you ask, we will remove our access, and we recommend that you change any shared passwords.

How Long We Keep Information

We keep contact form messages and client records only as long as we need them to respond to you, provide our services, keep reasonable business records or meet legal obligations. After that, we delete them.

How We Protect Information

We take reasonable steps to protect the information we hold, including using password-protected accounts and limiting access to the people who need it. No website or email system is perfectly secure, so we cannot guarantee absolute security.

Your Choices

You can ask us to:

• Tell you what personal information we have about you
• Correct information that is wrong
• Delete your information, unless we need to keep it for a legal reason
• Remove our access to any of your business accounts

To make a request, contact us using the details below. We will respond within a reasonable time.

Children's Privacy

Our website and services are meant for businesses and adults. They are not directed at children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has sent us information, please contact us and we will delete it.

Links to Other Sites

Our site may link to other websites, such as our social media pages. We are not responsible for the privacy practices of those sites, so please review their policies.

Changes to This Policy

We may update this policy from time to time. When we do, we will post the new version on this page and change the effective date above.

Contact Us

If you have questions about this policy or want to make a privacy request, contact Blue Heron Digital Services LLC:

• Email: blueherontechconsult@gmail.com
• Phone: 863-529-9773